GCCs: Pioneering the Future with GenAI and People-Centric Leadership
Here are some compelling highlights from UnearthInsight
8% of global enterprises utilize India for Global Capability Centers (GCCs), with about 20,000 enterprises outsourcing IT services to India.
20% of GCCs are significantly boosting their parent companies’ global revenues through innovations and solutions developed in India.
70% of GCCs in India are at the forefront of deploying analytics, AI, and machine learning, making them early adopters of these technologies.
Over 3100 patents have been filed by GCCs based in India.
75% of GCCs have established Centers of Excellence (CoEs) or innovation labs focused on AI, analytics, cybersecurity, cloud computing, and Generative AI.
40% of GCCs feature immersive Employee Experience Centers with simulations, IoT, AI, virtual reality and augmented reality.
Industry Leaders
With more than 1700 GCCs in India, the sector is rapidly evolving, driving global innovation and operational excellence. By 2030, the GCC ecosystem in India is expected to exceed $120 billion, creating millions of jobs and transforming industries worldwide.
As we navigate this unprecedented growth, Center Heads and technology leaders face the challenge of fostering innovation while nurturing a people-centric culture. Balancing cutting-edge advancements with talent development and employee engagement is more crucial than ever.
Join us at the GCC Leaders Conclave 2024 on August 21st in Bangalore, where industry leaders, including GCC Center Heads, will explore the future of GCCs. Our sessions will address creating Centers of Excellence (CoEs) in Generative AI, automation, and cloud, as well as tackling human-centric challenges in this transformative era.
Viswanathan K S
Independent Digital Transformation Advisor
Jeffrey Bannister
Executive Vice President Global Services, GDT-General DataTech
